Privacy Policy

At Clean and Hale Services ("we", "our", "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website: www.cleanandhaleservices.com.au.

1. What Information We Collect

We may collect the following personal information when you interact with our website, request a quote, or book a service:

• Full name

• Email address

• Phone number

• Residential address (for cleaning service purposes)

• Any information you provide in forms or communications with us

• Website usage data (cookies, IP address, browser type, etc.)

2. How We Use Your Information

We collect and use your information to:

• Provide you with cleaning quotes and services

• Respond to your inquiries

• Confirm bookings and service reminders

• Improve our website and service offerings

• Send promotional emails (only if you’ve opted in)

• Comply with legal obligations

3. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access, including:

• Secure web hosting

• Access controls

• Data encryption and secure contact forms

We only retain your personal data for as long as necessary for the purpose it was collected.

4. Sharing of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers (e.g. payment processors or CRM systems) solely for delivering our services.

We may also disclose your information if required by law or to protect our legal rights.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and gather data on how visitors use our site (e.g. Google Analytics).

You can manage cookies through your browser settings.

6. Accessing or Updating Your Information

You have the right to access, correct, or request the deletion of your personal information held by us. Please contact us at:

📧 Email: cleanandhaleservices@gmail.com
📞 Phone: +61405888414
📍 Address: 64 Hartington Street, Rooty Hill, NSW, Australia 2766

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

8. Contact Us

If you have questions or concerns about how your data is handled, please reach out to us anytime at cleanandhaleservices@gmail.com.